IS

Vijayasarathy, Leo R.

Topic Weight Topic Terms
0.245 conflict management resolution conflicts resolve interpersonal consensus robey strategies interdependence optimistic occur degree diversity resolving
0.189 project projects development management isd results process team developed managers teams software stakeholders successful complex
0.152 success model failure information impact variables failures delone suggested dimensions mclean reasons variable finally categories

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Robey, Daniel 1 Smith, Larry A. 1
conflict resolution 1 information system development 1 project success 1 social conflict 1

Articles (1)

Perceptions of Conflict and Success in Information Systems Development Projects. (Journal of Management Information Systems, 1993)
Authors: Abstract:
    Previous research on the development of information systems has focused on the conflicts among participants and the consequences of satisfactory resolution of those conflicts. In this paper, we test a model of conflict during system development [40,41]. As specified, the model proposed relationships among participation, influence, conflict, and conflict resolution. We extend the model to include project success as an outcome variable. A sample of 84 participants in 17 system development projects in 3 organizations was surveyed. Results support the portions of the model reported earlier [41], show a strong positive relationship between conflict resolution and project success, and show a modest positive relationship between participation and project success.